Customers who request a refund can return the product within 7 days following the date of your order. If you return the product due to any defect, your return period is 30 days. Under the criteria listed below, you can return the product (s)..

    -We ask you to send the product you will return with Aras Kargo (444 25 52) by filling out the copy of your invoice with the "return form", the package is undamaged, the product is not used and the label on the product with all its accessories is not broken. Please make sure that your shipment is made through the satin textile agreement in order for your return to reach us more healthily.

*Refunds Paid Against Any Other Cargo Other Than Aras Cargo Are Not Accepted..

    -After sending your return, if necessary, you may request a 13-digit shipping code for Aras cargo. Please keep your shipping code so you don't have any problems.

    -Do not forget to enter your bank account information (account owner name, surname and IBAN number) on the return form in the original copy of your invoice when returning payment transactions at the door.

    -Single-use products, products that deteriorate quickly or are likely to exceed the expiration date are not refunded.

The return price (total product costs you have returned - shipping cost &Gate payment service fee cannot be refunded) is transferred to your credit card from the moment the products reach the warehouse, after the compliance with the return conditions has been checked. Depending on your bank, it may take several days for you to see your refund on your credit card.

If the discount coupon you used in your order is available, it will be redefined to your account during the refund process. The period of time remaining in The Discount Coupon on the date of your order will start again with the refund process to be made.

Return Address: Satin Tekstil Elektronik Iletişim San. and Tic. Ltd. - Adil Mahallesi Demokrasi Caddesi Manolya Business Center No: 1 Floor: 2 Sultanbeyli / Istanbul

saten.com its members" right to withdraw without reason " is 7 days.

Return Address: Satin Tekstil Elektronik Iletişim San. and Tic. Ltd. - Adil Mahallesi Demokrasi Caddesi Manolya Business Center No: 1 Floor: 2 Sultanbeyli / Istanbul

You can enjoy the shopping so that you can; with a refund request saten.com the shipping costs of all products you send to Sateen belong to. You can send your order to Aras Kargo (444 25 52) with the following address as "buyer pay" by filling out the return form on the original copy of your invoice in accordance with The Return conditions at the back of the original copy of the invoice.

İade Adresi: Saten Tekstil Elektronik İletişim San. ve Tic. Şti. - Adil Mahallesi Demokrasi Caddesi Manolya İş Merkezi No:1 Kat:2 Sultanbeyli / İstanbul

Once the product has been checked for compliance with the return requirements saten.com if you have made your transaction with a credit card, you will be refunded to the bank account numbers that you will specify if you have made the transaction with the payment option at the door. The duration for this process is 10 working days. Depending on your bank, it may take an extra few days to see your refund on your credit card / bank account. This process is entirely up to your bank and saten.com you have no right to interfere with your bank.

Saten.com product / products purchased from, all shipping costs Saten.com you can return it free of charge, including: & no body changes can be made..

If you send the product to us within the return period, if the product/products are not in stock, your order will be cancelled and a refund will be made. For details of return transactions see. "What do I have to do when I want to return the product?"

The total amount of the product you have purchased in installments is returned to your credit card, but the refund to your credit card is reflected to your card in installments by your bank.

Order cancellation request with your order number [email protected] you can send an e-mail to the address.