Turkey's Leading Fashion Site saten.com started its journey in May 2012, targeting the top of the internet, just like its stores in the retail sector, which has been serving for more than 25 years. By bringing customer satisfaction to the forefront since its establishment; Maturity Difference 6 Installments, Payment at the Door and most importantly - it was the first shopping site to launch the "Instant Cargo" system exclusive to saten.com, which is nowhere else. Saten.com has changed the Instant Shipping system to Fast Shipping since October / 2014 and started to ship incoming orders quickly according to their arrival dates and times.

Secure Shopping saten.com uses SSL certificate, which ensures the security of the information transmitted with 128 bit encryption in data transmission. At saten.com, your credit card information is used only when ordering and is not stored in the database.

Quality and Authenticity Guarantee The originality and quality of the products sold are tested twice with a special unit of Saten at the selection stage of the products, and a special operation line that performs 100% quality control at the packaging stage at the warehouse.

Best Customer Experience Putting the best customer experience at the center of its service approach, saten.com communicates directly with the customer service team and its members, which can be reached 7/24. Facebook, Twitter, Pinterest ve İnstagram It is constantly accessible through its channels.

If you want to return an item you bought from Saten.com for any reason, you can easily send it back within 7 days.
Saten.com is one of the leading companies in the online textiles sector, and is an ever-growing family with an innovative perspective. 

Saten.com is a special shopping site that offers the most fashionable products at special prices to its members, providing a privileged shopping experience. Being a member of saten.com is completely free. All products sold on saten.com are products manufactured with Satin Assurance. There is the highest security system green bar application on saten.com, SSL Certificate is used, which ensures the security of the information transmitted with 128 bit encryption.

There is green bar application, which is the highest security system in Saten.com, SSL Certificate is used, which ensures the security of the information transmitted with 128 bit encryption. The card information used when shopping on saten.com is not saved and can never be seen by third parties.

Saten Textiles within the Satin Life brand under the hunters in Istanbul, Kavacik, Paşabahçe and Fikirtepe including 7, while Turkey General in Edirne, we have a total of 10 stores including Antakya and Iskenderun.

Our customers who want a refund within 7 days following the day your order reaches you can return a product within 7 days. If you return due to any defect caused by the product, your return period is 30 days. You can provide the return of the product / products within the framework of the criteria below.

   - If you fill out the "My Account - My Return Requests - Create New Request" return request form for the product you will be returning, you will be given your return code. Your Return Code will also be sent by mail and sms. You can make your return transactions with our contracted cargo company with your return code.

    - We kindly request you to send the product you will return to the SkyNet Worldwide Express (0212) 243 20 07), by filling in the copy of your invoice with the "Return Form", without damaging the package, unused product and all accessories and the label on the product. Make sure that you make your shipment through the Satin Textile agreement in order for your return to reach us healthier.

*Non-refundable refunds are not accepted for any other cargo than SkyNet Worldwide Express...

    -Returns of single-use products, products that deteriorate quickly or are likely to exceed the expiration date are not accepted.

The refund price (total product prices you have returned - Shipping Cost & amp; Door-to-Service Service Fee is not refundable) is transferred to your credit card from the moment the products arrive at the warehouse, after checking their compliance with the return conditions. Depending on your bank, it may take several days to see your refund on your credit card.

If you have a discount coupon you have used in your order, it will be redefined to your account during the return process. The period of use remaining in the discount coupon on the date of your order will start again with the refund process.

Return Address: Saten Tekstil Elektronik İletişim San. ve Tic. Şti. - Adil Mahallesi Demokrasi Caddesi Manolya İş Merkezi No:1 Kat:2 Sultanbeyli / İstanbul - TURKEY

Saten.com members "Right to Withdraw without Reason" is 7 days.

Return Address: Saten Tekstil Elektronik İletişim San. ve Tic. Şti. - Adil Mahallesi Demokrasi Caddesi Manolya İş Merkezi No:1 Kat:2 Sultanbeyli / İstanbu

In order to enjoy the shopping to the fullest; Shipping costs of all products you send to saten.com with a return request belong to Sateen. You can send it to the address below with SkyNet Worldwide Express (0212) 243 20 07) as "Buyer Paying" by filling out the return form on the back of the original copy of the invoice that comes with your order and in accordance with the return conditions.

Return Address: Saten Tekstil Elektronik İletişim San. ve Tic. Şti. - Adil Mahallesi Demokrasi Caddesi Manolya İş Merkezi No:1 Kat:2 Sultanbeyli / İstanbul- Turkey

After checking the compliance of the product with the return conditions, if you have made your transaction by Saten.com, your card will be returned to your bank account numbers that you will specify if you made the transaction at the Door Payment option. The duration for this process is 10 business days. Depending on your bank, it may take a few extra days to see your refund on your credit card / bank account. This process is completely dependent on your bank and saten.com does not have the right to intervene in your bank..

You can return the product / products you purchased from Saten.com free of charge at all shipping costs, Saten.com, color & amp; size change is not possible..

If you send the product to us within the return period, if your product / products are not in stock, your order will be canceled and a refund will be made. For details on return transactions, see. "What should I do if I want to return the product?"

The price of the product you purchased in installments is fully refunded to your credit card, but the refund of your refund to your credit card is reflected to your card in installments.

You can send your Order Cancellation request with your order number by sending an e-mail to [email protected].

The Cargo Fee is 4.99 € for purchases on saten.com.Having 100% Safe Shopping Experience with credit cards, they can shop in 6 Installments for Cash Price.

Saten.com the order delivery date is stated as 1-2 working days** for 95%* and 4-6 working days **for other remote regions.<

^* ( Our customer service will contact you in case of any mishaps.)

^** ( Force majeure is not included in the days.)

Your order is sent by Skynet World Wide to the delivery address you specified during working hours (on Business Days).

To check the status of your order, please check the relevant order from the "My Account" tab on your home page. If your order is "Your Order Has Been Received" status, you can change your delivery address. You can call our call center at 0850 736 22 22 & nbsp; or send an e-mail to [email protected] to submit your new address.

To check the status of your order, please check the relevant order from the "My Account" tab on your home page. If your order has the status "Your order has been received", you can change the recipient information of your order. You can call our 0850 736 22 22 call center to send your new address or send an e-mail to [email protected].

You can call our Call Center at 0850 736 22 22 or send an e-mail to [email protected] so that we can send your current address information to Skynet World Wide

Skynet World Wide does not deliver on public holidays.

Orders; "and" are shipped quickly, according to the date and time of reaching Saten.com.

The cargo company delivers your order to the address you specified. If you cannot find your address, a note is left stating that you can get your package from the nearest branch. If you do not receive your package from the specified branch within 3 days, your order will be returned to sateen.com.

sateen.com continues its cargo operations with Skynet World Wide. The cargoes of your orders are delivered to the address you specified via Skynet World Wide.

It is legally obligatory to send the invoice of your order on the package and write the name and surname.

Orders placed through sateen.com/en are delivered.